Privacy Policy

1. Acquisition of personal information

When you use our services, we ask you to disclose information necessary for transactions and contact, such as your name, address, telephone number, and e-mail address, as well as information that contains codes that can identify you (hereinafter referred to as "personal information"). We acquire personal information through lawful and fair means, and use acquired personal information appropriately within the scope of the intended use.

2. Acquisition of personal information through Internet-specific technologies

In addition to acquiring your personal information, we use cookies and web beacons to acquire access logs when you visit our web pages in order to investigate and analyze access information to our web pages. In the future, we may also acquire access information using other Internet-specific technologies.

●About Cookies Cookies are information sent and received between the web server and the computer or mobile device of each customer who visits a website.

●About web beacons A web beacon is a small image file embedded in a website. Web beacons make it possible to obtain information such as whether or not a customer has accessed the website and the number of times the customer has accessed the website.

About access logs: Access logs are information acquired by the web server to record access to the site. Access logs include information such as your IP address, the page you visited, your browser, your internet service provider, your computer model, the time of access, and the area from which you accessed the site.

3. Purpose of use of personal information

We use personal information for the following purposes:

1. We use your contact information, such as your name, address, and telephone number, to ship products to you and bill you for payment. We may also use your payment information, such as your credit card number and bank account, in connection with billing.

2. In order to communicate and confirm the contents of your order and delivery method, we will use your contact information such as your name, address, e-mail address, the type and quantity of the products you ordered, and the billing amount.

3. We will use your usage history, name, address, e-mail address, and other contact information to inform you about our campaigns, products, and services.

4. In order to improve our services, we will use customer opinions, survey results, usage history, etc.

5. We will use your contact information, such as your name, address, and e-mail address, to respond to your requests and inquiries.

6. We may record voice calls in order to improve our service.

4. Management of Personal Information

We use personal information for the following purposes:

1. We will establish the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain a pledge from employees to handle personal information appropriately.

2. We will limit the use of personal information to only those employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take preventive measures to protect personal information.

3. Regarding personal information stored in the system, we will prepare accounts and passwords so that only employees who need it for business purposes can use it, and will implement access authority management. In addition, we will strictly manage accounts and passwords to prevent leakage or loss.

4. To ensure security when transmitting personal information over the Internet, we use SSL, an industry standard encryption protocol, on necessary web pages.

5. Provided that there is no disruption to the service, personal information will be deleted at any time after a certain period of time has passed since it was received.

6. We outsource the processes necessary for payment for products and services to external businesses (delivery companies and payment processing companies).

5. Disclosure of Personal Information

1. We will not disclose personal information to a third party without the customer's consent, except in the following cases:

・When requested by public institutions such as courts or police based on laws and regulations ・When there are special provisions in laws and regulations ・When there is a risk of harm to the life, body, or property of a customer or a third party, and consent cannot be obtained from the individual ・When it is necessary to protect or defend our rights, property, or services from actions that violate laws and regulations, our terms of use, or precautions, and consent cannot be obtained from the individual

2. If a customer requests disclosure of their personal information, we will only disclose it if we can verify their identity.
Note: Method of identity verification: Please send us a copy of proof of identity (driver's license, health insurance card, etc.) by mail. We will confirm the details and disclose the information as soon as it is confirmed that you are the person in question.